Start Here

Photo by J. Fusco for Visit Philadelphia

Starting here can lead anywhere.

Welcome to your first stop for visiting Philadelphia! The Independence Visitor Center is the perfect place to begin any trip.

We have the City of Brotherly Love covered, from the Delaware River Waterfront and Historic District, to the Benjamin Franklin Parkway and Fairmount Park. 

After starting here, you'll know where to go, what to see, and how to get there. Start here to make the most of your time in Philadelphia.

New Experiences:

Welcome Theater
Welcome Theater

Preview the city's sights and sounds in the official welcome film of Philadelphia generously supported by Independence Blue Cross, which plays daily in the Visitor Center's open-walled theater.

Liberty View Terrace
Liberty View Terrace

Snap the perfect photo on the newly expanded Liberty View Terrace generously supported by Bank of America, located on the Visitor Center's mezzanine level, with unparalleled views of the Birthplace of Independence as your backdrop.

Visitor Services & Information:

Visitor Services

Speak with our friendly, multilingual staff at the Philadelphia Visitor Information Desk for help with planning your itinerary, or to purchase tickets for more than 100 local tours, attractions, and museums. 

Maps & Brochures

Pick up free regional maps, brochures, and guides, including the Official Visitors Guide (published in nine languages), or the latest issue of the Historic Philadelphia Gazette.

National Park Service:

Independence Mall
Independence Hall Tickets

Pick up FREE, timed tickets to tour Independence Hall at the National Park Service Desk located inside the Independence Visitor Center. Advance reservations made online must also be picked up here.

NPS Info Wall
Theater & Exhibit Space

Learn about Independence National Historical Park sites in its new interactive exhibit space, featuring a digital information wall, educational experiences, and free, informative films played in the NPS Theater. 

Shopping & Dining:
Gift Shop

Independence Gift Shop

The official gift shop of Philadelphia is the largest retail location for Philadelphia-themed merchandise, offering iconic favorites like the LOVE statue and Rocky memorabilia, as well as locally sourced products.
HERSHEY'S Kitchens

HERSHEY'S Kitchens

The first HERSHEY’S Kitchens café offers indulgent treats by the historic brand; locally-sourced savory menu items and coffee beverages; and themed retail products.  

Facilities & Accessibility:

Wheelchair Rentals:

Wheelchair rentals are available at the National Park Service Desk. Visitors can fill out a provided form and present a photo I.D. to reserve a manual wheelchair at no cost, based on availability and provided on a first-come, first-served basis.

American Sign Language (ASL):

ASL interpretation is available by request.  Please call (215) 597-7130 at least 14 days prior to your visit.

Parking:

On-site parking is available at AutoPark at Independence Mall, a  24-hour, fully enclosed, secure garage located underneath the Visitor Center. 
 

 

Stay Connected:

Free Wi-fi is available throughout our building, so you never have to go unplugged. 

Hearing Impaired:

Open captions are available on all Independence National Historic Park films. Assistive Listening Devices are available upon request. A portable Loop System is available at the Visitor Services Desk, compatible with all telecoil equipped hearing aids, cochlear implants, and induction loop receivers. A receiver with headphones is also available for persons without compatible hearing aids.

Our Locations:
Independence Visitor Center

Independence Visitor Center

The official visitor center of Greater Philadelphia is located in Independence National Historical Park and the exclusive location to pick up free, timed tickets to tour Independence Hall.
City Hall Visitor Center

City Hall Visitor Center

City Hall Visitor Center provides visitor services in Philadelphia's City Hall, located in room 121 of the East Portal. Interior and Tower Tours of this iconic building are also available.
Top Questions:
Where is the closest place to park by Independence Hall?

Convenient, onsite parking is available for visitors who start at the Visitor Center. The AutoPark at Independence Mall is a 24-hour, fully enclosed parking garage operated by the Philadelphia Parking Authority. Entrances are located on both 5th and 6th Streets, between Market and Arch Streets.

How can I redeem the Visit Philly Overnight Hotel Package?

Looking for a hotel deal when you visit Philadelphia? The Visit Philly Overnight Hotel Package is a great way to save when you stay over, available year-round with different perks included seasonally.

Learn more and find participating hotels: VisitPhilly.com/PackageHotels

What is the best way to get around Philadelphia?

Philadelphia is a wonderful city to explore on foot. Try the public transit service, Philly PHLASH, or the city's bike sharing program, Ride Indego. Check out our Get Around page for more suggestions on how to make navigating Philly a breeze.